Welcome to VAYA Philippines cosmetics website! These terms and conditions outline the rules and regulations for the use of our website. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with these terms and conditions, please do not use our website.
- Definitions:
1.1. “Website” means the ecommerce cosmetics website operated by us.
1.2. “User” means any person who accesses or uses our website.
1.3. “Product” means any cosmetic product listed for sale on our website.
- Use of Website:
2.1. You may use our website for your personal and non-commercial use only.
2.2. You may not copy, distribute, transmit, display, perform, reproduce, publish, license, modify, create derivative works from, transfer or sell any information, software, products or services obtained from our website without our prior written consent.
2.3. You may not use our website for any illegal or unauthorized purpose.
- Products:
3.1. All products listed for sale on our website are subject to availability.
3.2. We reserve the right to change the prices and descriptions of our products at any time without prior notice.
3.3. We make every effort to display the colors and descriptions of our products accurately on our website. However, we cannot guarantee that the colors and descriptions displayed on your device will be accurate.
- Orders:
4.1. You may place an order for products through our website.
4.2. All orders are subject to acceptance by us.
4.3. We reserve the right to cancel any order at any time for any reason.
- Payment:
5.1. We accept payment by credit card, debit card, Gcash, Maya and other E-wallet payments.
5.2. Payment is required at the time of purchase.
5.3. All payments are processed securely through a third-party payment processor.
- Shipping:
6.1. We ship to addresses in the Philippines only.
6.2. We offer standard shipping on all orders.
6.3. We do not ship to PO boxes or APO/FPO addresses.
- Returns:
7.1. We offer a 30-day return policy on all products.
7.2. To initiate a return, please contact us through our website.
7.3. Returned products must be in their original condition and packaging.
- Limitation of Liability:
8.1. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or any products purchased through our website.
8.2. Our total liability for any claim arising out of or related to your use of our website or any products purchased through our website shall not exceed the amount paid by you for such products.
- Governing Law:
9.1. These terms and conditions shall be governed by and construed in accordance with the laws in the Philippines without giving effect to any principles of conflicts of law.
9.2. Any dispute arising out of or related to these terms and conditions shall be resolved exclusively in our head office.
Privacy Policy:
- Introduction:
We are committed to protecting the privacy of our website users. This privacy policy explains how we collect, use, and disclose your personal information.
- Personal Information We Collect:
2.1. We may collect the following types of personal information from you:
- Name
- Phone Number
- Email address
- Shipping address
- Billing address
- Payment information
- IP address
2.2. We collect this personal information when you:
Place an order on our website
- Create an account on our website
- Contact us through our website
- Subscribe to our newsletter
- How We Use Your Personal Information:
3.1. We use your personal information to:
- Process your orders
- Create and manage your account
- Communicate with you about your orders and account
- Send you marketing communications, if you have opted in to receive them
- Improve our website and services
3.2. We may also use your personal information for other purposes that are compatible with the original purpose of collection, or as required or permitted by law.
- How We Disclose Your Personal Information:
4.1. We may disclose your personal information to:
- Our service providers, such as our payment processor and shipping carrier, who help us process and fulfill your orders
- Our marketing partners, if you have opted in to receive marketing communications from them
- Our legal advisors and law enforcement officials, if required by law or to protect our legal rights
4.2. We do not sell or rent your personal information to third parties.
- How We Protect Your Personal Information:
5.1. We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
5.2. We use industry-standard encryption technologies to protect your payment information.
5.3. However, we cannot guarantee the security of your personal information transmitted to us over the internet.
- Your Rights:
6.1. You have the right to access, correct, or delete your personal information that we hold.
6.2. You may also withdraw your consent to receive marketing communications from us at any time.
6.3. To exercise these rights, please contact us through our website.
- Changes to This Privacy Policy:
7.1. We may update this privacy policy from time to time by posting a new version on our website.
7.2. We encourage you to review this privacy policy periodically for any changes.
- Contact Us:
If you have any questions or concerns about our terms and privacy policy, please contact us through our website.